Privacy Policy

1. Introduction

Welcome to Sub Counters ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our social media follower counter service. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account
• Connect your social media accounts
• Subscribe to our premium services
• Contact us for support
• Participate in surveys or promotions

2.2 Social Media Information

When you connect your social media accounts (YouTube, TikTok, Instagram, Facebook), we request specific permissions (“scopes”) from each platform. These allow us to display accurate real-time subscriber and follower counts, and to provide analytics to you. We only request the minimum data necessary for our service, and we never sell this data to third parties.

YouTube (Google)

• .../auth/youtube.readonly – Read-only access to your YouTube account data (subscriber counts, channel statistics).
• .../auth/youtube.channel-memberships.creator – Access to information about your channel memberships (list of active members, their level, and membership start date). This is used only to display membership stats on your counter.

TikTok

• user.info.basic – Read access to your profile info (open id, avatar, display name).
• user.info.profile – Read access to additional profile details (bio description, profile links, verification status).
• user.info.stats – Read access to your account statistics (follower count, like count, following count, video count). We use this data only to update your counter in real-time.

Instagram (Meta)

• instagram_business_basic – Access to your connected Instagram Business or Creator account basic data (id, name, username, profile info).
• followers_count – Read-only access to the number of your Instagram followers (used for the counter).

Facebook (Meta)

• pages_show_list – Access to the list of Facebook Pages you manage (id, name, category). This is only used to let you choose which Page to connect.
• followers_count – Read-only access to your Page’s follower count (used for the counter).

We do not request or store any private messages, videos, posts, or content from your social media accounts. Access is limited strictly to the follower and subscriber data necessary to provide our real-time counter service and analytics.

2.3 Automatically Collected Information

We automatically collect certain information when you visit our website:

• IP address and location data
• Browser type and version
• Device information
• Usage patterns and preferences
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect for the following purposes:

• Provide and maintain our sub counter service
• Update follower counts in real-time
• Customize your counter display and settings
• Process payments for premium subscriptions
• Send service-related communications
• Improve our website and services
• Prevent fraud and ensure security
• Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

4.1 Service Providers

We may share information with trusted third-party service providers who assist us in operating our website, conducting our business, or serving our users, including:

• Payment processors
• Cloud hosting providers
• Analytics services
• Customer support tools

4.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments
• Access controls and authentication
• Secure data centers and infrastructure
• Employee training on data protection

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain certain information for legal or regulatory purposes.

7. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Restriction: Request restriction of processing
• Objection: Object to certain types of processing

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device. We use:

• Essential Cookies: Necessary for the website to function properly
• Analytics Cookies: Help us understand how visitors use our website
• Preference Cookies: Remember your settings and preferences
• Marketing Cookies: Used to deliver relevant advertisements

You can control cookies through your browser settings, but disabling certain cookies may affect the functionality of our website.

9. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to read the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers are conducted in accordance with applicable data protection laws and that appropriate safeguards are in place to protect your information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.

13. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: